My DevKit won't boot - what do I do?

Dino Brusco

March 11, 2019 23:56
Updated

1) Check all hardware connections

Solution -
- Verify that all daughter boards are securely connected to the DevKit baseboard
- Verify that the uSD card is seated properly and secure in its socket
- Verify all cables are connected and secure.

2) Update the SD card with the latest release of the Gateway Software Platform

Solution -
- For RPi (PC): RPi software update (PC)
- For RPi (macOS): RPi software update (macOS)
- For UltraLite (PC): UltraLite software update (PC)
- For UltraLite (macOS): UltraLite software update (macOS)

3) Contact support

Solution - Create a debug log and send to support@ursaleo.com as described in this FAQ - Creating a debug log

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